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Planned Maintenance

Decent Homes Standard

We have a programme for maintaining our properties to make sure they meet and exceed the government's property condition standards, known as the 'decent homes standard'. Find out more information on the government website. 

Maintenance, improvements and refurbishments

We are committed to improving our housing stock and to manage this process we keep a database of all the major works, dates of previous work undertaken and its expected lifetime.

The works we carry out include the following:

  • Bathroom and kitchen refurbishments;
  • Upgrading heating systems;
  • Replacing roofs;
  • Replacing windows and doors;
  • Repointing and rendering walls;
  • Replacing cladding and tile hanging;
  • Refurbishment works to common areas in blocks of flats.

Our work is based around the age and history of maintenance for each property and the budget available.

We will contact you giving plenty of notice when work is due to take place. Our surveyors will visit you to discuss what work is to be carried out. They will explain what's involved and any choices you need to make as well as discuss how long the work will take and any likely inconvenience you may experience.

Maintenance guides

To find out more about the work we do, please see our dedicated leaflets:

Contact Planned Maintenance

Email us if you have an enquiry about planned maintenance.

Opportunities to contract with the council for housing projects are advertised on the Kent Business Portal and Contracts Finder. See doing business with the council for more information.

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