Submitting an Application - Guidance
Use the 'Submit Here' button at the top of this page to submit a planning or building control application.
Benefits of making your planning application online:
- Your application will be sent to Ashford as soon as payment is reconciled
- You will receive instant email notification on receipt of electronic applications
- It speeds up the process at the council
- You can pay online through a secure website
- It's a paperless process
- There's online guidance to help you make your application
- There's useful tools to help you, for example volume and fee calculators
- There's a mapping service, so you can create a site location plan
Need help using the Planning Portal?
The Planning Portal is a national website and whilst it is linked to our back office systems, we are not generally able to assist with your submissions.
Please contact The Planning Portal directly if you are experiencing any issues:
- Read the Planning Portal Frequently Asked Questions (FAQs)
- Planning Portal: 0333 323 4589, which is available from 9am until 5pm
- Email support@planningportal.co.uk
Other ways to submit your application:
We would always recommend that you apply online but all the application forms are also available to download as PDF documents which you can print out, complete and submit by post.
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