On-street Visitor Permits

Guidance notes

Visitor e-permits are provided to enable your visitors to park a motor vehicle in a Controlled Parking Zone for more time than normally allowed.

Who can apply for a Visitor e-Permit?

You can apply for e-visitor permits if you live in a residential property with a postal address in the following zones:

Businesses may apply for visitor e-permits provided the business has a trading address in Zones D, E and F only.

What Vehicles are Eligible for a visitor e-Permit?

1. Passenger vehicles (not exceeding 3500 kilograms). For example, a family car.
2. Dual-purpose vehicles. For example, a family estate car.
3. Goods vehicles (not exceeding 3500 kilograms). For example, a light transit van.
4. Motor Cycles.

How much does a visitor e-Permit cost? 

• £1 per permit (to park for up to 1 day)
• Visitor parking permits are sold in ‘books’ of 10
• Residents may purchase 12 ‘books’ in any one year

Terms and Conditions

1. Residents living in eligible residential premises located in Zones A, B, D, E, F and G may purchase visitor e-permits.
2. Businesses trading in eligible premises located in Zones D, E and F may purchase visitor e-permits.
3. A visitor e-permit is only valid for one motor vehicle and for one day.
4. The e-permit will only be valid for use in the vehicle bearing the registration number selected in the residents’ online account.
5. It is the responsibility of the resident or business to validate a visitor e-permit for their visitor.
6. The visitor may only park their vehicle once the resident or business has validated a visitor e-permit for their use.
7. A visitor e-permit is only valid for use in parking bays in Zone area where the resident permit holder is authorised to park. The authorised parking bays are marked by post-mounted signs, a vehicle may not park in any prohibited area.
8. Visitors’ vehicles are subject to the vehicle eligibility restrictions as described above.
9. Visitor e-permits are not transferrable between motor vehicles or zones.
10. In no event will we be liable to the customer for any indirect, punitive, special, incidental or consequential damage in connection with or arising out of these terms and conditions (including loss of profits, loss of revenue, loss of goodwill, loss of reputation whatsoever incurred by either party), however it arises whether for breach of these terms and conditions, including any breach of warranty, or tort (including negligence) even if the customer has been previously advised of the possibility of such damage.
11. We will not be liable for any losses incurred following loss or corruptions of any data, database or software. 

Important Information Please Read   

Ashford Borough Council (ABC) is the data controller for the personal information you provide in this form. Your information will be used to administer a Season Ticket Scheme, processing is being conducted relying upon a contractual legal basis. Your data may be shared with other departments within the council for the purpose of improving services, keeping records up-to-date and for the protection of the public fund. We will not share your information with any third parties unless we are required or permitted to do so by law. Your information will be retained as long as you hold a valid Season Ticket +7yrs. For more information about your data protection rights please see the council's Data Protection pages or contact the Data Protection Officer at, The Data Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, Ashford TN23 1PL.