Water saving devices for homes

A project in collaboration with Cenergist

We’re excited to let tenants and leaseholders know that their homes are in line to have a free water saving device installed that should help to lower water bills. The devices help to save water by regulating water flow and stabilising water pressure, resulting in water being heated more efficiently. This can benefit you in reduced water and energy bills.

We have partnered with a company called Cenergist who will manage the project and they contact you directly to book an appointment via telephone or in person when they are visiting your area. They will be as flexible as possible with appointment times and will be in your home for just a short period of time to install the device to the pipework. While there, they will also check your property for any internal shower, toilet or tap leaks, and if they are able to repair them, they will do so at no extra cost.

The project commenced in the borough on 15 April 2024. Participation is optional for tenants.

If you wanted to chat to them directly, they can be contacted on email at watersaving@cenergist.com or by telephone to 0191 222 3325.

For more information please visit the Cenergist website. For more detail about devices and process of installation please visit Control Flow's website.

2025 Prize Draw: Win a £500 Shopping Voucher!

We’re excited to announce a fantastic prize draw just for our tenants!

As part of our partnership with Cenergist on the water-saving project, anyone who books a FREE Water Audit by 21st March 2025 will be automatically entered for a chance to win a £500 shopping voucher.

Not only will you be helping to lower your water and energy bills, but you’ll also be in with a chance to bag this amazing prize.

Book your FREE Water Audit by 21st March 2025 and you could be our lucky winner!

Head to Cenergist's website to book or alternatively, you can call Cenergist on 0191 222 3325 or email watersaving@cenergist.com.

Frequently Asked Questions

+ How might the water device save me money?

The Control Flow Meter Save and Mains Save products regulate the flow of water coming into the home. They smooth out the fluctuations in flow caused by pressure fluctuations in the water system. They 'block' any excess water coming into the home, reducing water wastage, and (if you are on a water meter) reducing your water bill. Even if you don't have a water meter, Control Flow can still save you money as a study has shown that regulating the flow of water through your boiler makes it work more efficiently.

+ How much does the installation cost?

The installation is free of charge to the leaseholder or tenant.

+ How long does it take to install a Control Flow product?

The Cenergist Representative will be in your home for about 30-45 minutes depending on the device being fitted. During this time, they will check the flow of water coming from all your taps and showers to ensure that we fit the right product for your home.

+ Can every home have a Control Flow device fitted?

Technically yes, most homes can have one of the Control Flow products fitted, however, if we don't think we can make you significant savings on your water and energy bills (because your flow is already low, or the only devices we can fit won't make much difference) then we won't fit one. Our engineer will decide which products to fit to your home to maximise the savings that you can achieve.

+ Will a Control Flow product affect my pressure?

There may be a minor adjustment in pressure in order to regulate the flow, however this pressure change is negligible. Following the installation of your device, we ask that you simply run your kitchen tap for 2 minutes. This will remove any air or small deposits that may be in your water.

+ How much could I save by fitting a Control Flow device?

A recent local authority study found that the average water saving per year was £93 and the average gas saving per year was £270. Some savings were much bigger, some smaller.