Submit An Application
Apply online
We strongly encourage you to make your application online to help speed up the process.
The new Building Control Portal landed in 2024 allowing a more streamlined service for users.
Planning Portal
- Read the Planning Portal Frequently Asked Questions (FAQs)
- Planning Portal: 0333 323 4589, which is available from 9am until 5pm
- Email support@planningportal.co.uk
Why you should make your planning application online
- Your application will be sent to Ashford on the same day
- You will receive instant email notification on receipt of electronic applications
- It speeds up the process at the council
- You can pay online through a secure website
- It's a paperless process
- There's online guidance to help you make your application
- There's useful tools to help you, for example volume and fee calculators
Apply by post
Fill in the correct form and post to us. Don't forget that you can pay the application fee online.
Ashford Borough Council (ABC) is the data controller for the personal information you provide on a planning application. ABC’s Data Protection Officer can be contacted at FOI@ashford.gov.uk. Your information will be used to process planning applications and processing is being conducted relying upon the public interest legal basis. Given the statutory status of the Register of Planning Applications, relevant regulations, and the public interest in making information on the processing of applications available, all information you provide on the application form and in any accompanying documents will normally be published on the council's website. Only telephone numbers, email contact details, and signatures, will be routinely blanked out. Personal sensitive information which is deemed necessary for the processing of the application will also not be published in the public domain but may be available in a redacted format on request. Your information will be retained as a permanent record on the planning register. Personal data will be held for as long as the application or any subsequent appeal is being considered. For more information on your rights please see the council’s privacy statement.
