Submit a Building Control Application - Guidance

We strongly encourage you to make your application online via the Planning Portal to help speed up the process and benefit from the following:

• Your application will be sent to Ashford on the same day
• You will receive instant email notification on receipt of electronic applications
• It speeds up the process at the council
• You can pay online through a secure website (a portal administrative fee is applied)
• It's a paperless process
• There's online guidance to help you make your application
• There's useful tools to help you, for example volume and fee calculators
• There's a mapping service, so you can create a site location plan
• You can use one account to manage both planning and building control applications (where applicable)
• You have access to the Planning Portal: Support Team, contactable on: 0333 323 4589, which is available from 9am until 5pm.