Request a Bin
Get bins and replacement bins
Every home in the borough should have:
One wheeled grey bin for refuse (general rubbish).
One wheeled green bin for recycling.
One black and orange food caddy for food waste.
Optional brown bin for garden waste (only with a paid subscription).
New homes or missing bins
If you've moved into a home and bins are missing, you can order a replacement bin(s).
If your home is new and you built it, order bins by completing the individual property bin request form.
If your home is new and built by a developer, please contact them as they normally purchase the bins on your behalf.
If you're a developer needing bins for a new development, visit our housing development bin request page for details and to complete the request form.
Not sure if it is you who should be paying? Check the FAQs at the bottom of this page for more information.
Extra bins
Additional bins will only be considered for specific circumstances. If you think you need an additional bin, please contact us.
We only empty the bin sizes specified below. We can refuse to empty larger bins. No additional bins will be emptied unless authorised.
Replacement bins
We do not offer free replacements for refuse or recycling bins, unless it is proven that the bin fell in the back of the waste collection vehicle. We will replace lids that are confirmed to have been damaged during collection.
Bin charges
We don't charge for delivery.
| Type | Bin description | Charge |
|---|---|---|
| Grey bin (refuse) |
180 litre bin for refuse |
£33 |
| Green bin (recycling) |
240 litre bin for dry recycling |
£33 |
| Brown bin (garden) |
240 litre bin for garden waste (with subscription) |
Without additional cost |
| Black and orange food caddy |
23 litre outdoor caddy for food waste |
Without additional cost |
| Silver food caddy |
5 litre indoor kitchen caddy |
£5 |
How to request a bin
You will need to:
- Give your address and contact details.
- Choose the reason for your request.
- Select the bin you need.
- Pay any costs applicable.
What happens next?
Once we have received your form and appropriate payment, we'll deliver your bin within 10 working days. We may contact you if we need more information.
Frequently Asked Questions
+ I am moving can I take my bins with me?
+ I am moving and there are no bins at the property do I need to pay for new bins?
Yes. Bins should stay with the property. If the previous owner or tenant has taken the bins or left them damaged, the new homeowner is responsible for replacing them. You can either:
- Pay for a new set of bins, or
- Speak to your conveyancing solicitor to ensure the bins remain with the property as part of the house purchase
+ I am moving to a new build with no bins, do I have to pay for new bins?
Yes or alternatively speak to your developer about them providing you bins on your arrival.
