Waste Collections Update - Tuesday 13 December

Published: 20/12/2022
Waste Collections Update

Due to the weather, we have not been able to provide a full waste collection service this week.

Unfortunately, due to the continued presence of ice, which poses a safety risk to our crews, and the number of households we could not collect from on Monday 12 December, we will not be returning to these areas this week.

For Monday’s missed collections, and properties during the remainder of the week that we are unable to reach, we will collect them week commencing 26 December.

Affected households will be allowed to present side waste on your next refuse collection date, which will fall a day later than your normal collection day, due to Christmas.

For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. If your bins aren’t collected on your collection day this week, when safe to do so please take your bin back in, and present again on your next refuse collection date (w/c 26 December).

If we have missed your bin due to road safety or access you will not be able to submit a missed bin report via our website, as we are aware the collection has not been completed.

We apologise for any inconvenience caused and thank you for your understanding and patience.

You can find when your next refuse waste collection date is below:

Missed bin dates and next collection dates

Missed bin collection date

Next Refuse Collection Date 

Monday 12 December  Tuesday 27 December 
Tuesday 13 December  Wednesday 28 December 
Wednesday 14 December Thursday 29 December 
Thursday 15 December  Friday 30 December 
Friday 16 December Saturday 31 December

 

+ Why can't you collect refuse waste next week?

Next week is recycling collections across the entire borough, therefore unfortunately we do not have the resources available to collect refuse waste also.

+ Why can't you collect over the weekend?

The number of properties that are outstanding means that there will be insufficient resources to catch up on Saturday.

+ Why can't you catch up on collections this week?

To conduct a continuous catch up will result in more interruptions to services and impact more residents.

+ What about my food waste?

Food waste will be collected next week alongside recycling as normal.