Please email our Licensing team if you experience problems with a licensed premises. We will then review the nature of the issue and, where appropriate, speak with the licence holder and attempt to fix the issue informally at first.
Alternatively, you may wish to speak with the premises directly.
If these problems continue then anyone can apply for the review of a licence. This can be done using the following forms:
We are the data controller for any personal information collected in this application. Your information will be used to administrate the licence, processing is being conducted relying upon a contractual legal basis. Your data may be shared with other departments within the council for the purpose of improving services, keeping records up-to-date and for the protection of the public fund. It may also share your data with other bodies responsible for auditing public funds for these purposes. You can find further information about data sharing to identify fraud on our Data Sharing to Identity Fraud page. Your information will be retained as long as you hold the licence + 12 years. For more information about your data protection rights please see our Data Protection page or contact the Data Protection Officer by post: Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, Kent, TN23 1PL or email: FOI@ashford.gov.uk.