New Contractor Information

As from Monday, 1 April 2019, Engie Regeneration Limited will be taking over our repairs and maintenance contract from Roalco. The change of contractor will not affect you in any way and we will continue to offer our repairs service as normal.

Should you need to report a repair, please do so in the usual way by using one of the following methods:

Online: www.ashford.gov.uk/report-a-repair

Email: repairs@ashford.gov.uk

Telephone (Routine & Emergencies - 24 hours): 01233 330366

Alternatively, you can report repairs on your smartphone or tablet via the new Ashford App

To recognise your new contractors, please see below a copy of the ENGIE van logo and an example of the ID the engineers will be carrying.

Engine Van Logo      Engie engineer identity card